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Dedicated Hotel Management Operations

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Our Chandigarh & Ludhiana, based executive staff watch over the day-to-day operations of all Nueston Hotel Group managed hotels. We sustain industry-leading excellence that results in guest preference/loyalty and ensures financial success.

 

  • Directors and Division Leaders often travel to properties and effort closely with hotel management teams and franchise directors. On property, they perform regular hotel inspections and keep the ownership up to date. This commitment to our units continues to earn repeated appreciation for performance excellence within the respective brands.

 

  • Each new project contains a Technical Services deep-dive to develop budgets, ensure compliance with brand standards, review and remark on design/architectural plans, and review the requirement and purchasing of all operating supplies and amenities. Hotels under construction have dedicated VP level oversight accountable for the operational readiness of the property prior to opening and ongoing support and monitoring through the stabilization period.

 

  • The Food and Beverage department oversees the operations and design of all our restaurants, banquet/catering operations, and other food and beverage outlets to make sure the utmost quality products and service for our guests. This individual works closely with the property level managers to encourage best practices, design and execute training and development programs for our staff and identify new business opportunities and cost suppression initiatives.