Food & Drink Innovation

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Our Food + Drink Innovation Team is committed to create incredible, yet affordable, food and drink experiences that inspire unforgettable moments for its customers. The team is comprised of ardent and experienced F&B leaders who focus on broad tactic and structure to make sure the relevant advancement of F&B performance, and the daily facts to ensure optimized operations. There are 5 key components that guide the work of the Food + Drink Innovation Group:

  • A genuine and lucrative F&B operation starts with understanding the neighbourhood, the customer and the hotel brand and then developing an idea and program to meet those needs. The Food + Drink Innovation Team can support in every step of this course from market estimation to impressive opening.
  • Core initiatives are concentrated around driving revenue, managing cost and enhancing the guest experience. Structured menu reviews for banquets and catering operation, and outlets certify relevant and competitively priced menus. Cyclical advertising calendar ensure there are events to keep the service team and the guest engaged.
  • A dedication to systematic and attentive on boarding and ongoing training and development ensure we set our team members up for success. The goal is to offer every team member with the tools, resources and capability to be a important team member for us now and an efficient leader for us in the future.
  • Industry leading partners from purchasing systems to coffee programs ensure the Food + Drink Innovation Team not only provides best-in-class experiences for its guests but also ensures profitable solutions for its operations.


The Food + Drink Innovation group leverages the power of its portfolio through best practice sharing. The corporate leadership facilitates best practice sharing through monthly calls, an online forum and the annual Food + Drink Innovation Group conference. Ultimately it is the great work of each property that pushes the whole Food + Drink Innovation Group to the next level.